Accessibility Statement
This statement was last updated on March 9, 2026.
We at Elara Health and Wellness are committed to making our website elarahealthandwellness.com accessible to all people, including those with disabilities. We believe that every individual deserves equal access to health information and the ability to engage with our services without barriers.
What web accessibility is
An accessible website allows visitors with disabilities to browse, navigate, and interact with the site with the same or similar level of ease and enjoyment as all other visitors. This is achieved through thoughtful design, adherence to established standards, and compatibility with assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG 2.1 guidelines and have made the site accessible to the level of AA compliance. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard navigation. As part of this effort, we have:
-
Used the Accessibility Wizard to identify and resolve potential accessibility issues
-
Set the language of the site to English
-
Set the content order of the site's pages for logical navigation
-
Defined clear heading structures on all pages
-
Added alternative text to images
-
Implemented color combinations that meet required color contrast ratios
-
Reduced the use of motion and animation on the site
-
Ensured all videos, audio, and files on the site are accessible
Declaration of partial compliance with the standard due to third-party content
Certain portions of our site rely on third-party platforms and content, including our telehealth intake forms powered by OpenLoop Health and our pharmacy partner systems. The accessibility of these pages depends on content maintained by those third-party providers. We are actively working with our partners to improve accessibility across these experiences and declare partial compliance with WCAG 2.1 AA standards for pages that incorporate third-party content.
Accessibility arrangements for our Telehealth Services
Elara Health and Wellness operates as a fully virtual platform. Our telehealth services are designed to be accessible from any location with an internet connection. Our HIPAA-compliant patient portal and secure messaging system are available on desktop and mobile devices. If you require accommodations during a telehealth consultation — such as captioning, additional time, or alternative communication methods — please let us know in advance and we will work with your care team to ensure your needs are met.
Requests, issues and suggestions
We are continually working to improve the accessibility of our site and services. If you encounter an accessibility barrier, or if you have suggestions for how we can improve, we welcome your feedback.
Accessibility Coordinator Elara Health and Wellness Email: info@elarahealthandwellness.com Phone: 754-200-2044
We aim to respond to all accessibility-related inquiries within 2 business days.